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Stackify + Netreo Creates a Dev + Ops Powerhouse. Click here to read more about the acquisition.
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Stackify Acquisition Customer FAQs

We are delighted to welcome Stackify to our community. Please refer to the FAQs below for answers to your questions regarding Netreo’s acquisition of Stackify and the Retrace and Prefix platforms.

How will this acquisition impact my Retrace implementation?
There will be no impact on your Retrace implementation.
How will this acquisition impact my Prefix implementation?
There will be no impact on your Prefix implementation.
Will there be any changes to my Retrace subscription?
No, there will be no changes to your subscription. If you are interested in extending your subscription to use the Netreo full stack monitoring platform, please contact us via the form here and a member of the Netreo team will be happy to assist you.
Will there be any changes to my Prefix subscription?
No, there will be no changes to your subscription. If you are interested in extending your subscription to use the Netreo full stack monitoring platform, please contact us via the form here and a member of the Netreo team will be happy to assist you.
Where do I go if I need support?
You can continue reaching out to support via the Stackify Support Portal or [email protected] Your favorite Stackify support personnel are now part of the Netreo team, so you will continue to receive the same levels of support and service you know and love.
Will I need to change the way I pay for my Retrace subscription?
No, there are no changes to the way you pay for your subscription.
Will the Retrace capabilities be integrated into the Netreo platform?
In the short term, there will be no changes to the services that Stackify provides to you. We will keep all customers regularly informed as the platforms converge.
Am I able to try Netreo?
Absolutely! We encourage all Stackify customers to take the Netreo platform for a test drive and experience Netreo’s full stack monitoring capabilities. You can download a free trial of Netreo Essentials here, or request a demo.
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